Planning Process Paper Essay Example for Free

Planning Process Paper Essay I will compare the planning process to my current workplace. Followed by what I believe would be more crucial and why I think that. Also, I will briefly go over why I do not believe organizations can over-plan during this process. The Basic: Planning Process Step #1: Situational Analysis—This step is where you would typically answer the question, â€Å"Where are we now? † (Amicaall). In my current workplace, the main focus in this step is to be sure that the customer is aware of the customer survey that lucky few may receive. Now, the goal is to be sure the ones who may receive this survey are honest when filling it out with the most accurate information. All survey’s are read and sent to the dealership the vehicle was serviced, or purchased. Therefore, any concern from the customer will highly be considered. We assure that ever individual that has an opportunity of receiving one of these important surveys is aware when delivering the vehicle after any services. So that if there is an issue with the service, that they please notify us before filling out the survey this way we are sure the customer is happy with all services. Also, so that the consumer will know how honesty we stand by our word of correcting and listening to their suggestions by making them happy right away. â€Å"Planners should gather, interpret, and summarize all information relevant to the planning issue in question. A through situational analysis studies past events, examines current conditions, and attempts to forecast future trends† (Bateman Snell, 2007). By us being sure that are customers are aware of the survey ahead of time, we are more than likely to get a better knowledge of where we may need to focus more on improving or attempting the consumer’s ideas. By doing so, we are more like to achieve reaching our goals. Step #2: Alternative Goals and Plans—â€Å"based on the situational analysis, the planning process should generate alternative goals that may be pursued in the future and the alternative plans that may be used to achieve those goals† (Bateman Snell, 2007). A lot of our goals set at work are not just to be sure that all customers are happy but also that they know if there’s something that has not instantly been put into effect that we are still in the process of doing so. It may be something that takes a little more financial effort as well as time. For example, a lot of customer have mentioned the would like if their vehicle was washed and vacuumed after every service. We state the following to the customer when this is brought to our attention, â€Å"As of now we are relocating to another facility, fortunately we will be in a bigger building that will also have a car wash available. But for now we have washed your windows and vacuumed the vehicle. We look forward to being able to serve you better. Step #3: Goal and Plan Evaluation—â€Å"next, managers will evaluate the advantages, disadvantages, and potential effects of each alternative goal and plan† (Bateman Snell, 2007). This is pretty simple; the goal and plan evaluation is discussed every morning within our manager meetings. Some of the ideas in plans they’ve discussed in meetings are the following: complimentary snacks, drinks, opening a Starbucks coffee station and mail ing/emailing great coupons, specials off of services, even possibly a parking garage. The managers gather together to see what is best benefiting the customers and if there are any new ideas that may be brought to their attention. One, manager even stated he over heard a customer state to another customer, â€Å"that it wouldn’t be a bad idea if they had wireless internet so that I could continue to work while my vehicle is being serviced, you would think they would be caught up with the technology no days. † If so what they plan on doing to implant them, are they realistic and attainable? While in the meeting they’ll discuss several ideas and examples of how to keep all eyes and ears open for any future goals and plans. Step #4: Goal and Plan Selection—â€Å"once managers have assessed the various goals and plans, they will select the one that’s most appropriate and feasible† (Bateman Snell, 2007). After everyone discussing and gathering information from consistent consumers the dealership has decided to select the following as plans for the future; parking garage, complimentary drinks, a Starbucks station that consists of snacks, breakfast and lunch sandwiches up for purchase. Until the Starbucks station has built their customers, we have coupon vouchers so that the customer may have their first Starbuck’s Drinks for free. As all these ideas come out the next step would be to be sure the news letter gets mailed and emailed out to all of our customers and consumers. The newsletters will state all goals and plans that have been selected for our future facility. Step #5: Implementation—â€Å"once managers have selected the goals and plans, they must implement the plans designed to achieve the goals† (Bateman Snell, 2007). Well, as of now the dealership has implemented a lot of the planned goals. By this I mean, we now have a Starbucks station filled with snacks and many different beverages. We also have put a refrigerator full of all types of sodas and water all complimentary for all customers and purchaser of Toyota Sales and Service. As for the Parking Garage and Car Wash they are both in the works, we have blue prints showing where the next facility will be built. Step #6: Monitor and Control—â€Å"although it is sometimes ignore, this step in the formal planning process is essential. Planning works in a cycle; it is an ongoing, repetitive process. (Bateman Snell, 2007). Now, the way the company monitors and tracks all the works in cycle is by asking all customers that look like they have purchased or used the vouchers if they enjoy having Starbucks. All mentioned it’s a great change and they all thanked the company for taking the time to listen to their ideas. The managers noticed that all surveys they were receiving had plenty comments about how the changes really benefit them. A lot commented on the wireless internet how covenant it was to have service performed on their vehicle and it didn’t even seem that they weren’t at work because they could still use their computer and complete work assignments. To management it seemed that they were on the right track, by listening to the customers they could make most of them happy and keep their business. By doing so it seems that they’re helping to provide a better workplace as well as a great setting for people to achieve personal as well as career goals. In conclusion, an organization can not be very successful if they do not stay within the basic planning process. As I’ve explained above every step is very important, though one I believe is most crucial and that is Step #! Situational Analysis. The reason why I feel this is most important is because if you analyze a situation incorrectly then you may be headed in the wrong direction as far as improving. The situation may not need any correction or improvement at the time, therefore the situation that needs most improvement may be overlooked. I don’t believe that any organization may over plan because the more effort put into planning the more correction or ideas m ay be created. This will prepare the organization for several different scenarios.

Ethical Issues and Issues of Sensitivity in Sociological Research Essay

Ethical Issues and Issues of Sensitivity in Sociological Research Ethical issues are the considerations that can have an important influence on the research process. They are moral principles- beliefs about what is right and wrong, which often guide research. Sociological associations in many countries have a set of ethical guidelines for conducting research. There are six main ethical issues; I will explore them below. Sensitive issues are issues that need to be dealt with tactfully because of their subject matter. This could include subjects such as death, health issues, sex etc. These are potentially sensitive subjects as the people being researched may have had an unpleasant situation with them. The first ethical issue I will investigate is "informed consent". This is the idea that those the researchers are studying should be given the opportunity to agree or refuse to participate in the research. This means covert observation could not take place, as this involves not letting people know they are being observed. Informed consent means that the researcher must provide information about the aims of the research, what the conduct of the research involves and the purpose to which the research will be put. This issue was raised when James Patrick did his research on "A Glasgow Gang Observed". This involved him becoming part of a "gang", only one member of the gang knew he was a researcher undercover. From spending time with the group, he gained information about what they did, what their attitudes were and how far they were willing to go e.g. breaking the law. This research did not involve informed consent, as the majority of ... ...o depends on what sort of person the researcher is, are they highly principled? Or are they willing to cut a few corners to make their research easier or more accurate? How strict a researcher is can definitely benefit/ruin their research. Telling the complete truth to participants about the research could undermine the research or cause research problems, as if the participants know they are being observed it could cause them to act very differently. A lot of issues are not straightforward, some conflict and often need a great deal of thought put into them. To do completely accurate and valid research, the balance between respecting participants' privacy, not deceiving them, being careful not to put them at risk of harm and making sure the data collected is true has to be right, and this is a difficult balance to get.

Rana Shoaib Essay

Rapid change in prices of fuel and gas increase the production cost, which directly effect the buying power of consumer. ? Political instability and shortage of gas affecting the organization, production capacity depends upon the availability of gas. †¢? Heavy duties on import of machinery results in low efficiency. Economical Factors: †¢? Playing role in economic development by providing hundreds of jobs. †¢? Loses a huge amount of raw material while mining due to poor economical infrastructure. †¢? Government does not pay much attention on the development of the industry , which really affects the efficiency of Tiles industry. In Pakistan demographic factors like income level of people is increasing. †¢? Construction increase due to increase in population which also results in the increase in demand of tiles in the country. †¢? Living standard is increasing due to decorative and innovative styles of tiles. Technological Factors: †¢? Master Tiles use Italian manufacturing plant for producing good quality products at affordable prices. †¢? Master Tiles use latest technological to produce more innovative products efficiently and effectively. †¢? Master Tiles is using latest means of communication to communicate with customer to keep them up to date. The PESTEL Framework Environment: †¢? To minimize to effect of harmful gases Master Tiles is using environment friendly production plant equipped with latest technology. †¢? Master Tiles claims that they do not pollute the environment during the manufacturing process of the tiles. †¢? The wastage is managed in sophisticated manner that it does not pollute the environment. Legal: †¢? Master Tiles is the first tile manufacturer in Pakistan, which submits the application to National Tariff Commission against the dumping of Chinese tiles manufacturers. †¢? It strictly follows Health and Safety Laws, they protect the health of their employees; integrate labour protection into operating structures and processes. Competitors & Market ? Sonex ? National Tiles ? Imported Brands These are the major competitors of Master Tiles in local market but they are far behind because of production capacity and product quality. No doubt tiles industry is growing because of increase in living standards, and Tile market has opportunities to attract new investments and expansion in the running business. Porter’s Five Forces Threat of New Entrants: Customer Power: The entry barriers in this industry are low, There are few manufacturers of tile in so there is always threat of new entrance. the industry, Tiles are imported here due This industry has a growing potential in to this the bargaining power of future, which makes it an customer is high. Moreover attractive industry to the cheap substitute Degree of Rivalry start business are also available Few manufacturers of tiles, So in the market. degree of Rivalry is not high. There is huge demand for tiles in the market. Supplier Power: Threats of substitutes: fast growth in the market There are a number of If the prices of raw decrease the level of degree the suppliers in the material increases or the rivalry. industry, Master Tiles tax rates increase people does not dependent on automatically will switch single supplier, so the to marble tiles or chips bargaining power of floors and threats of supplier is low. substitute will increase. SWOT Analysis Strengths: Master Tiles have state of the art production plant. It can produce more that 25000 Sq. / meter per day. They have a big distribution network all over the Pakistan. Weaknesses: Master tiles is that networking system because there whole internal communication based on networking. The maintenance and repairing of its manufacturing plant. Opportunity: The growing rate of construction, which increases the demand for tiles. Government imposed anti dumping duties on Chinese Tiles, which restrict Chinese manufacturers to export the tiles in Pakistani market with low prices. Threats: Low entry barrier in the industry. Huge amount of tiles supply from unorganized local manufacturers. This is a threat for reduction in market share of Master Tiles. Boston Consulting Group (BCG) Matrix Threshold Competences Best Quality Ceramic and Granite tiles Provide a number of Series and Sizes of tiles Capabilities for competitive Advantage Threshold Capabilities Unique Resources Tangible: State of the Art Production Plant Intangible: Innovative and Creative Worker Core Competences Texture Designs Strategic Business Units (SBU) A strategic business unit (SBU) is a part of an organization for which there is a distinct external market for goods or services that is different from another SBU. Currently Master Tiles is operating with two SBU’s on the basis of Capability based Criteria, we can identity those as distribution channels. The following diagram illustrate the concept: Distributor Retailer Customers Master Tiles Retailer Customers Strategy Clock Strategic Clock Price Based Strategy (Rout 1,2): Ceramic Tile Series Wall/Floor: Special (SP) (8*10) (8*12) is sing low price strategy because its perceived benefits are low. The Hybrid Strategy (Rout 4): Following tiles are being introduced with the hybrid strategies because these products provide some benefits with low price as compared to competitors ? Granite Floor Tile Series: SPM-110 (16*16) ? Ceramic Wall Tile Series Glossy/Matt: EBL (10*13) ?

Essay about Air Pollution - 1101 Words

When looking at air pollution, we can see that there are many types, one type is acid rain. Scientists have discovered that air pollution from the burning of fossil fuels mainly in power stations and industry in countries such as Germany, United Kingdom and other economically developed countries is the major cause of acid rain. Acidic deposition or acid rain as it is commonly known occurs when emissions of sulphur dioxide (so2) and oxides of nitrogen (no) react in the atmosphere with water, oxygen and oxidants to form various acidic compounds, sunlight further accelerates this process with the introduction of heat. These compounds then fall to the earth in either wet form (such as rain, snow, and fog) or dry form (such as gas and†¦show more content†¦There are also economic implications to acid rain, acidic particles are known to contribute to the corrosion of metals and deterioration of stone buildings and paint on cars. The corrosion seriously depreciates the value of buil dings and goods which are a value to society e.g. old buildings which have to be maintained more due to the increase and effects of acid rain, like statues features becoming less deformed and rounded. Some manufacturers of motor vehicles have had top paint their cars with acid resistant paint which can protect the car against the corrosive affects of acid rain, at an average cost of  £5 per car produced in the Scandinavian countries which is a total of  £61 million per year on top of all new cars sold in the Scandinavian countries. However certain regulations have been introduced to prevent future increases in damages to materials, â€Å"the acid rain program† will try to reduce emissions of so2 ,the benefits of this program are measured, by the costs now of repair or damage since the program was introduced. 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